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Privacy Policy





Privacy Policy

Thank you for your interest in our company. We take protecting your privacy very seriously. You can use our website without providing any personal data. However, if you wish to make use of the special services offered by our company via our website, we may need to process your personal data. If the processing of personal data is necessary and there is no legal basis for it, the person concerned must consent to us processing their data.

The processing of personal data (e.g. name, address, email address or telephone number of a person concerned) is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to us. With this privacy policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Likewise, this privacy policy will inform the persons concerned about their rights. As data processors, we have implemented numerous technical and organisational measures to ensure the most complete protection possible for personal data processed via our website. However, data transmission via the internet can always contain security gaps. 100 % protection can therefore not be guaranteed. For this reason, every person concerned can, of course, also transmit personal data to us alternatively, e.g. by telephone.

This privacy policy is based on the definitions used by the European legislator of directives and regulations for the adoption of the GDPR (article 4 GDPR). The privacy policy should be both easy to read and understand for everyone. To ensure this, we would first like to explain the terms used. Among others, the following definitions are used:

“Personal data” refers to all information relating to an identified or identifiable natural person (hereinafter “person concerned”); a natural person is regarded as identifiable, if he/she can be directly or indirectly identified, especially by means of association with an identifier such as a name, with an identification number, with location data, with an online ID or with one or several special features reflecting the physical, physiological, genetic, psychic, economic, cultural or social identity of that natural person; 

"person concerned" refers to any identified or identifiable natural person whose personal data are processed by the data processor.

"Processing" means any operation carried out with or without the aid of automated procedures or any such series of operations relating to personal data, such as the collection, organisation, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, reconciliation or linking, restriction, erasure or destruction;

"Restriction of processing" means the marking of stored personal data with the aim of restricting their future processing;

"Profiling" means any automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or relocation of that natural person;

"Data controller" means the natural or legal person, authority, body, agency or other body which alone or jointly with others decides on the purposes and means of processing personal data; where the purposes and means of such processing are specified by Union law or the law of the member states, the data controller or certain criteria for his appointment may be laid down in accordance with Union law or the law of the member states;

"Recipient" means any natural or legal person, authority, institution or other body to which personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under EU law or the law of the member states under a particular investigation mandate shall not be considered recipients; the processing of such data by the said authorities shall be carried out in accordance with the applicable data protection regulations in accordance with the purposes of the processing;

"Third party" means any natural or legal person, authority, institution or other body other than the person concerned, the data controller, the data processor and the persons authorised to process the personal data under the direct responsibility of the data controller or the data processor;

"Consent" of the person concerned means any voluntary declaration of consent in an informed and unequivocal manner, in the form of a declaration or another clear affirmative act with which the person concerned indicates his or her consent to the processing of personal data concerning him or her.
Name and contact details of the data processor
This privacy policy information applies to data processing by:

Data controller: adeor medical AG, authorized representatives: Dominic Hasbach and Fabio von Zeppelin, Martinshof 5, 83626 Valley, phone: 089 74442398, fax: 08974424809, email:

For security reasons, our website is encrypted (SSL or TLS encryption). You can recognize an encrypted connection by the lock symbol in the browser line and the character string "https://" in the browser.

Collection and storage of personal data as well as the type and purpose of their use - When visiting the website, in principle, you can use our website without disclosing your identity. When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

    IP address of the requesting computer,
    date and time of access,
    name and URL of the retrieved file,
    website from which access is made (referrer URL),
    the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The listed data will be processed by us for the following purposes:
    ensuring a smooth connection of the website,
    ensuring a comfortable use of our website,
    evaluating system security and stability as well as
    for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances do we use the collected data to draw conclusions about you personally. In addition, we use cookies and analysis services when you visit our website. For further information, please refer to sections 5 and 7 of this privacy policy.

When using our contact form
If you have any questions, you may contact us using the contact form provided on the website. When using the contact form, a valid email address is required so that we know who sent the request and can respond to it. Further information can be provided voluntarily. It is your free decision whether you want to enter this data in the contact form. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntary consent.
The personal data collected by us for the use of the contact form will automatically be deleted after your request has been processed.
Disclosure of data
Your personal data (name, delivery address) will only be disclosed to third parties in the form of service partners involved in contract processing, e.g. the logistics company responsible for the delivery and the bank responsible for payment matters, insofar as this is necessary for the delivery of the goods or for payment processing. The legal basis for the disclosure of the data is Art. 6 para. 1 p. 1 lit. b of the GDPR.
Disclosure of the email address and/or telephone number to shipping service providers
- e.g. DHL, DPD, GLS, Hermes, UPS and FedEx
If you have given your express consent to the forwarding of your email address and/or telephone number to the dispatch service provider within the scope of the order process, we shall pass this personal data on to the respective dispatch service provider on the basis of Art. 6 para. 1 lit. of the GDPR, so that the latter can coordinate all details regarding the delivery (e.g. delivery date, place) with you.
You can revoke your consent with regard to the above-mentioned data controller or to the respective shipping service provider at any time with effect for the future.
Use of cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do no damage to your terminal device and do not contain viruses, trojans or other malware. The cookie stores information that is created in connection with the terminal device that is used. However, this does not mean that we immediately become aware of your identity. On the one hand, cookie make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. After leaving our website, these will be deleted automatically. In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. This way, if you visit our website again to use our services, the device will automatically recognise that you have already visited it and remember what entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically track the use of our website and to evaluate it to optimise our offer (see section 7). When you return to our website, these cookies enable us to automatically recognise that you have already visited it. The cookies are automatically deleted after a defined period of time. The data processed by cookies are required for the mentioned purposes to protect our legitimate interests as well as those of third parties according to Art. 6 para. 1 p. 1 lit. f GDPR. Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message appears before a new cookie is created. However, a complete deactivation of cookies may result in you being unable to use all the functions of our website.

Links to third party websites
The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of the linked websites. We are therefore not responsible for the content on these websites and expressly do not adopt their content as our own. For illegal, incorrect or incomplete content and for damages resulting from the use or non-use of the information, the provider of the linked website is solely responsible. The liability of the entity who merely refers to the publication with a link is excluded. We are only responsible for external references if we have positive knowledge of them, i.e. also of any illegal or criminal content and if it is technically possible and reasonable for us to prevent their use.
Analysis and Tracking Tools

The tracking measures listed below are used by us based on Art. 6 para. 1 p. 1 lit. f GDPR. With the tracking measures, we want to ensure that our website is designed to meet your requirements and is continually optimised. We further use the tracking measures to statistically track the use of our website and to evaluate it to optimise our offer. These interests are to be regarded as legitimate under of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
Google Analytics

To customise and continually optimise our website, we use Google Analytics, a web analytics service provided by Google Inc. ( (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as „Google“). In this context, pseudonymised user profiles are created and cookies (see section 5) are used. The information generated by the cookie regarding your use of this website such as
    the browser type/version,
    the operating system used,
    the referrer URL (the previously visited website),
    the host name of the accessing computer (IP address),
    the time of the server request,
will be sent to a server hosted by Google Inc. in the United States and stored there. The information is used to evaluate the use of the website, to compile reports on advertising activities and to provide further services associated with the use of the website and the internet for the purposes of market research and demand-oriented design of the internet pages. This information may also be transferred to third parties, provided this is legally required, or to the extent that such third parties process the information. Under no circumstances will your IP address be merged with other data from Google. The IP address is rendered anonymous so that an identification is not possible (so-called IP masking).
You can adjust the settings of your browser to prevent the installation of cookies. However, we would like to point out that you subsequently may not be able to use all the functions of this website. You can also prevent the collection of cookie-generated data about your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on available at the following link: (
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the aforementioned link. This sets an opt-out cookie, which prevents any future collection of your data when visiting this website. The opt-out cookie applies only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
Further information on data protection in connection with Google Analytics can be found at Google Analytics Help:

Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. ReCAPTCHA is intended to check whether the data entry on this website (e.g. in a contact form) is carried out by a person or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google. The reCAPTCHA analyzes run completely in the background. Website visitors are not advised that an analysis is taking place. The data is stored and analyzed on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the consent can be revoked at any time. Further information on Google reCAPTCHA can be found in the Google data protection regulations and the Google terms of use at the following links: and .

Rights of the persons concerned

You have the right:

to request information about your personal data that is processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed to, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection to it, the existence of a right of appeal, the origin of your data if they have not been collected by me, and about the existence of automated decision-making including profiling and, if applicable, meaningful information on the details;

to immediately request the correction of incorrect personal data or the completion of personal data stored by us in accordance with Art. 16 GDPR;

to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

to restrict the processing of your personal data in accordance with Art. 18 GDPR if you dispute the accuracy of the data, if the processing is unlawful but you refuse to have the data deleted and we no longer need them, but they are necessary to exercise or defend legal claims or if you have filed an objection to the processing in accordance with Art. 21 GDPR;

to receive personal data that you have provided us in a structured, current and machine-readable format or to request its transfer to another data controller in accordance with Art. 20 GDPR;

to revoke your consent provided to us at any time in accordance with Art. 7 para. 3 GDPR. As a result, we will no longer be allowed to continue processing data based on this consent in the future and

to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our headquarters.

Right of objection
If your personal data is processed based on legitimate interests in accordance with Art. 6 para. 1. p. 1 (f) GDPR, you have the right in accordance with Art. 21 GDPR to object to the processing of your personal data if there are reasons for this which arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without you specifying a particular situation.
If you wish to exercise your right of objection, it is sufficient to send an email to the email address of the data processor.

Data security
We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the display of a key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved, corresponding to technological developments.
1 Data protection authorities require the conclusion of an order data processing agreement for the permissible use of Google Analytics. A Google template is available at